Need help understanding your bill?
The information on this page will help you pay your bill, transfer billing responsibility, set up payment arrangements, sign up for AT&T Paperless Billing, AutoPay and more.
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Bill changes can happen for several reasons, including plan updates, new devices, promo expirations, credits, and more. We have put together a helpful online resource to Help Understand Your AT&T Bill. This site will offer you everything you need to learn about your charges, payment options, taxes, fees, charges and more!
We have a number of convenient ways to pay your AT&T bill. Learn how you can make payments online, over the phone, in person, by mail, and without signing in. You can also pay your bill from the myAT&T App by: Tip: You can save time when you sign up with hassle-free paperless billing or AutoPay.
1. Signing into the myAT&T App.
2. Select your bill, under MY WIRELESS PAYMENTS, MY TV PAYMENTS or MY INTERNET PAYMENTS.
3. Enter the amount, date, and payment method.
4. Follow the steps for your payment method.
Learn how to schedule a payment arrangement to avoid service interruptions.
A Transfer of Billing Responsibility changes the account ownership from one person to another. With the transfer, the new owner assumes responsibility for the account, monthly bills, and contract. To be eligible to Transfer Billing Responsibility to another account: • Your account must be active for 60+ days. Now, let's get started!
• Your account status must be current with no past-due balance.
Note: You're still responsible for any account charges until the transfer is completed.
• If you have combined billing, you need to separate your services, such as AT&T Internet, Phone, U-verse TV, DIRECTV, and wireless, before transferring all or part of the account to a new owner.
• The accounts can be re-combined by calling us after 2 full billing periods.
• Make sure this account is not an AT&T PREPAID or company account.
We’re happy to look into it: get help with payment concerns.
Have you seen a difference in your bill amount? Here are common reasons why the amount you owe may change.
Find out how moving is easy with AT&T!
Do you have questions about the unlimited plans that AT&T has to offer you? We have helpful information for you to use when deciding between AT&T Unlimited Elite, Unlimited Extra, and Unlimited Starter plans. You’ll also learn more about 5G, reprioritization, personal hotspots, tethering and all the ways that AT&T is giving you and your family more value and savings with our new Unlimited Your Way Wireless rate plan options:
Just tap The myAT&T App* to pay when and where you want. * Account registration and compatible device required. Messaging and data charges may apply for app download and usage.
Please visit Bill & account support to learn how to sign in, view and pay your bill online, change your service, how to contact us, and more!
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You can enjoy time-saving convenience, security & control with AT&T Paperless Billing. You can also get a monthly discount on your wireless plan when you sign up for AT&T Paperless Billing and AutoPay! Find out how to start or stop paperless billing. Also, learn how to update the email address where you receive paperless billing notifications. Please Remember: • Don’t forget to confirm the email you want us to use Once you sign up for paperless billing, we’ll contact you with the email address you have on file. Just click confirm within the email and you’ll be set up for paperless billing. • Don’t forget to pay! Your payment will typically be due around the same time each month. So, set up a recurring reminder on your favorite calendar so that you never miss a payment. • Starting paperless billing does not affect how you pay. That’s up to you!
Paperless billing offers 24/7 convenience, with security, control, and reminders: • Download the myATT app so that you can have access to your bill from your wireless device.
• Manage your bill virtually anywhere, anytime.
• Get an email and text when your bill is ready.
• View or print 16 months of bill details online or save them on your computer.
• Avoid identity theft by eliminating paper bills. Manage your bill virtually anywhere, anytime.
You can pay online with the method that suits you best. • Sign in to pay your bill
• Pay without signing into your account
• AutoPay: You can set up your bank account, debit card, or credit card to automatically transfer funds and pay your bill each month.
Some benefits to signing up for AutoPay: • Monthly discount - you may get a discount of up to $10 a month if you sign up for AutoPay and paperless billing. Payment method restrictions may apply.
• Convenience - an automatic and secure way to pay your bill on time.
• Peace of mind - never worry about misplaced bills or late payments. Always pays on time.
• Control - pause your AutoPay for the month and change your settings anytime.
• More time - use a checking / savings account or a debit card to get more time before your AutoPay payment is charged.
• Pause AutoPay - you can also pause AutoPay for one month to prevent it from processing your next AT&T bill payment.
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Accepted Solution
I would like to start out by saying that I've been a customer of AT&T for 23 years. I've had the same number and starting with Bell South to Cingular to AT&T. Below is a summary of how I've been mistreated.I recently switch from a consumer account to a business account. This w
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Wireless
55
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Accepted Solution
Official Solution
I have been trying to pay an old bill and I can't get anywhere and i am told that 1 there is no account. Then the next person says I cant have my phone number because I owe a balance.
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Wireless
127
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Join the latest billing discussions...
(22)
I’ve had AT&T wireless since Feb 2004. I have 11 lines and spend just shy of $7k a year and I am fed up. I called in October 2023 to have a 12th line turned off as we no longer needed it. The lady on the phone told me that if instead I added a hotspot, their promotion would allow my bill to go d
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Wireless
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I’m going on a cruise soon. If I buy the cruise ship WiFi package (but not the AT&T cruise package), will I still receive pay per use charges if I use my phone at sea (ie connected to the ships WiFi)?
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Wireless
13
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Closed
Again at&t lies about what they offer I had a gov credit and 2 phones as trade ins plus they were doing a switch over bundle again we were originally at metro and xfinity for years never a single problem other then we felt it was slow, the guy represented himself with the guy that set up the int
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Wireless
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This seems to be a recurring problem. I have spoken with many customer service (CS) people. I was told just because I am old doesn't mean I can't learn to trade in and get new supposed free phone on my own at home. Another said they didn't believe where I lived because I couldn't go into the store.
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Wireless
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I had been having trouble getting into my AT&T wireless account. My email I gave them is still linked to my old prepaid account. I had been waiting on a bill to come in so I could set up an ID with my new number, but because it’s a business account a FAN PIN is required. In order to reset this p
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Wireless
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