About eSIM on iPhone - Apple Support (2024)

Learn what an eSIM is, how to set up an eSIM on your iPhone, and how to transfer a physical SIM to an eSIM.

What is eSIM on iPhone?

An eSIM is an industry-standard digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical SIM. You can install eight or more eSIMs on an iPhone and use two phone numbers at the same time.

What you need

An iPhone XS, iPhone XS Max, iPhone XR, or later
A wireless carrier or worldwide service provider that supports eSIM
Your new iPhone needs to be connected to a Wi-Fi network.*

eSIM on iPhone is not offered in China mainland. In Hong Kong and Macao, some iPhone models feature eSIM. Learn about using Dual SIM with two nano-SIM cards in China mainland, Hong Kong, and Macao. For travelers visiting China mainland who wish to use an eSIM for prepaid data plans, these are offered by many worldwide service providers.

* iPhone 14 models and later that are eSIM only can activate without a Wi-Fi network.

How to set up an eSIM on iPhone

Setting up your eSIM is usually just a matter of turning on your new iPhone and following the onscreen instructions.

You can activate your eSIM while you're setting up your iPhone if your carrier supports eSIM Carrier Activation or eSIM Quick Transfer. With eSIM Carrier Activation, your carrier assigns an eSIM to your iPhone when you purchase it. With eSIM Quick Transfer, you transfer the SIM from your previous iPhone to your new iPhone without contacting your carrier. With either method, to activate your eSIM during setup, turn on your iPhone and follow the instructions.

Some carriers support transferring a phone number from your previous iPhone to your new iPhone without needing to contact them. Make sure that you’re signed in with your Apple ID on both devices, or make sure that your previous iPhone is unlocked, nearby with Bluetooth turned on, and using iOS 16 or later.

You can also use these options later to add or transfer an eSIM. If these options aren't available, contact your carrier to activate your eSIM using a QR code or your carrier's iPhone app.

If you purchased an iPhone 14 model or later in the United States, your iPhone activates with an eSIM. To activate your eSIM using eSIM Carrier Activation, eSIM Quick Transfer, or another activation method, turn on your iPhone and follow the instructions.

Use eSIM Carrier Activation on iPhone

Some carriers and worldwide service providers can assign a new eSIM to your iPhone, making setup easy. This usually happens when you purchase from a carrier and you provide your cellular-plan details. If an eSIM was assigned to your iPhone when you bought it, turn on your iPhone and follow the instructions to activate your eSIM.

If you're switching to iPhone (from an Android phone, for example), contact your carrier to transfer your phone number to your iPhone through eSIM Carrier Activation or by scanning a QR code from your carrier.

If you contacted your carrier for an eSIM after you set up your iPhone, and they set up eSIM Carrier Activation, follow these steps:

Use eSIM Quick Transfer on iPhone

Some carriers support SIM transfers from your previous iPhone to your new iPhone without needing to contact them. You can also convert your current physical SIM card to an eSIM.

If you don't have access to your current iPhone, contact your carrier to transfer your eSIM.

While you're setting up your iPhone, if you're asked to transfer your SIM, follow the onscreen instructions to transfer your physical SIM or eSIM. If you need to transfer more than one SIM to your new iPhone, transfer your additional SIMs following the steps below.

Transfer a physical SIM or eSIM on your previous iPhone to an eSIM on your new iPhone after setup

On your new iPhone, go to Settings > Cellular > Add Cellular Plan.
Choose a cellular plan to transfer from another iPhone. If you don't see a list of numbers, tap Transfer From Another iPhone. This requires both devices to have iOS 16 or later.
Check for instructions on your previous iPhone to confirm the transfer. To confirm, tap Transfer or, if asked for a verification code, enter the code that's displayed on your new iPhone.
Wait for the cellular plan to activate on your new iPhone. Your previous SIM is deactivated when the cellular plan on your new iPhone activates.
If a banner appears on your new iPhone that says Finish Setting Up Your Carrier's Cellular Plan, tap it. You will be redirected to your carrier's webpage to transfer your eSIM. If you need help, contact your carrier.

Convert a physical SIM to an eSIM on the same iPhone

You can convert a physical SIM to an eSIM on the same iPhone, if your carrier supports it. Follow these steps:

Use a QR code

You can use a QR code from your carrier to set up eSIM on your iPhone.

To activate your eSIM while setting up your iPhone:

When you get to the Set Up Cellular screen, tap Use QR code.
Follow the onscreen instructions.

To activate your eSIM after you set up your iPhone, contact your carrier to get a QR code. Then follow these steps:

Open the Camera app and scan your QR code. When the Cellular Plan Detected notification appears, tap it.
If you’re using an iPhone with iOS 17.4 or later and you receive a QR code from your carrier in an email, or from the carrier webpage, touch and hold the QR code, then tap Add eSIM.
Tap Continue at the bottom of the screen.
Tap Add Cellular Plan.

If you’re asked to enter a confirmation code to activate your eSIM, enter the number that your carrier provided.

Other eSIM activation methods

Some carriers may send you a link instead of a QR code to download your eSIM.

On your iPhone with iOS 17.4 or later, tap the link to set up your eSIM.
When the Activate New eSIM notification appears, tap Allow.
Tap Continue at the bottom of the screen.

If your carrier supports activating eSIM using an app, download your carrier’s app from the App Store and follow the instructions.

Enter the eSIM information manually if necessary

Contact your carrier to get the eSIM details you need to enter.
Go to Settings.
Tap either Cellular or Mobile Data.
Tap Add Cellular Plan.
Tap Enter Details Manually at the bottom of your iPhone screen.

Learn more

If you can't set up an eSIM.
If necessary, erase your eSIM.
Learn how to use Dual SIM with eSIM.
Find wireless carriers and worldwide services providers that offer eSIM service.
Use eSIM while traveling abroad with your iPhone.

Published Date:May 14, 2024

About eSIM on iPhone - Apple Support (2024)

FAQs

What is the disadvantage of eSIM in iPhone? ›

Difficult to switch devices

It can be tough to swap devices if there is an emergency, and this is one of the cons of eSIM cards. For example, if your phone suddenly stops working? With a physical sim, you may remove it and put it in another phone with ease. That is not the case with an eSIM.

Get More Info Here ›

How does eSIM work on an iPhone? ›

An eSIM is an industry-standard digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical SIM. You can install eight or more eSIMs on an iPhone and use two phone numbers at the same time.

See Details ›

Is it good to use eSIM on iPhone? ›

eSIM is more secure than a physical SIM because it can't be removed if your iPhone is lost or stolen. With eSIM, you don't need to obtain, carry, and swap physical SIM cards (which can also be lost), or wait for them to arrive by mail. You can have two eSIMs active on supported iPhone models at the same time.

Find Out More ›

Does iPhone have eSIM support? ›

Set up another mobile plan on your iPhone

You can use Dual SIM by using a physical SIM and an eSIM. iPhone 13 models and later also support two active eSIMs. iPhone models without a physical SIM tray support two active eSIMs.

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What is the risk with eSIM? ›

And since eSIMs are used on connected devices, like any other technology, they are vulnerable to malware, social engineering, and phishing attacks. It's important to note that these exploits are not exclusive to eSIMs and can affect any service. So, to stay safe, always be cautious when using any device.

Does eSIM work without internet? ›

While an internet connection is required during the initial activation process and for managing different service provider profiles, it is not a necessity for day-to-day usage. Once the profile is downloaded and stored on the eSIM, the device can function independently of an internet connection.

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Can an eSIM be tracked? ›

Myth 1: eSIMs are more trackable than physical SIM cards.

eSIMs and physical SIM cards share similar characteristics when it comes to tracking. Both can be tracked by mobile network operators for legitimate purposes, such as providing services, maintaining network integrity, and complying with legal requirements.

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How to use eSIM while traveling? ›

Navigate to Settings and select Network & Internet.
Tap on Mobile Network.
Select Download a SIM or eSIM Manager, depending on your device.
Instead of scanning a QR code, select Enter details manually.
Input the information provided by your carrier and follow the on-screen instructions to finish the setup.

Keep Reading ›

Can I use both eSIM and physical SIM for the same number? ›

Each SIM Card whether it is a eSIM or the physical SIM Card can only have one mobile number for each SIM Card. The eSIM will have a different mobile number, and so would the physical SIM Card. Using the eSIM or physical SIM Card on a smartphone can only be done with the same device (Two mobiles number with one phone).

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Is it better to use SIM or eSIM? ›

An eSIM makes it much easier to switch mobile networks. Instead of needing to order a new SIM, waiting for it to arrive, then inserting it into your phone, you can switch to a different network with a phone call or online. You also won't need to go hunting for a SIM 'ejector tool' to remove the old SIM from your phone.

Does eSIM make your phone slower? ›

Both technologies access the same mobile networks, so their performance mainly depends on external factors. Under the same conditions, using an eSIM will not necessarily result in faster connectivity compared to a physical SIM. On the other hand, it won't lead to slower network speeds either.

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Why is eSIM not popular? ›

Device manufacturers are also hesitant to adopt eSIM technology due to concerns about its potential impact on their business models. Integrating eSIM technology into devices requires significant research, development, and testing investment, with no guarantee of widespread adoption or acceptance from consumers.